At XRubic, we are committed to providing exceptional services to our valued customers. However, if for any reason you feel that the services provided did not meet the promised standards, we offer a straightforward refund process.
Eligibility for a Refund:
Refunds are available if you do not receive the services as promised in the timeframe or manner described.
To be eligible, you must submit your request within 7 days of the purchase date.
Refund Process:
Request Submission: To initiate a refund, please contact our customer support team within 14 days of receiving the service. Provide your order details and a brief explanation of the issue.
Review: Our team will review your request and respond within 2 business days.
Refund Approval: If your request is approved, the refund will be processed within 3-5 business days.
How to Request a Refund:
Please contact our customer support team via xrubic06@gmail.com with your order details and the reason for the refund request.
We may require additional information to process your request.
Processing Your Refund:
Once your refund is approved, we will process it within 3-5 business days.
Refunds will be credited back to your original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.
Conditions:
Refunds are only applicable for services that were not received as promised.
XRubic reserves the right to deny refund requests if the services were delivered as described.
Need help?
Contact Us:
For any questions or concerns regarding your refund, please reach out to our support team at xrubic06@gmail.com.
Thank you for choosing XRubic. We are committed to ensuring your satisfaction and value your feedback.
